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🇨🇦 Canadian citizen. 🇺🇸 US citizen. ✅ No sponsorship required.
Welcome to my product design portfolio. If you're interested in learning more about my design process or taking a deeper dive into my work, email me or book a time to meet with me. I look forward to connecting with you.
Wave 2017 - 2021
I was the lead product designer on the banking team where I worked with product managers across three teams on a unifying feature to deliver the accounting service throughout the ecosystem.
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Get in touch with me at [email protected]
Wave 2017 - 2021
At Wave the design system was at an early stage. How might we level up design system adoption, increase design system awareness, and improve design quality.
I was the design systems designer and advocate responsible for understanding how other designers worked across the organization. After interviewing and analyzing the design experience, and learning how designers understood each part of their design process, I led a workshop to come up with a series of solutions to improve design system adoption.
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Get in touch with me at [email protected]
Wave 2017 - 2021
In 2019, Wave acquired a small business bank account startup. Having previously worked on the Central Banking project, I designed and delivered the small business bank account experience into the current ecosystem.
I was the lead product designer on the banking team where I worked with a product manager on opportunities and prioritization. I worked with 2 engineering leads and 5 engineers on technical constraints and feasibility. I also worked with the compliance and risk team to understand their experience.
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Get in touch with me at [email protected]
Wave 2017 - 2021
The SVP of Product asked me to work on Central Banking, a platform team. It was a good challenge for me to take on so I accepted.
Transaction import errors were the top user complaint for years. Also, bank connections were not transferable or accessible across the ecosystem as users adopted more products. Users were required to connect their bank again, for every product. This resulted in a redundant and disconnected user experience with product adoption over time.
I was the sole product designer on a team where I worked with a product manager on scope and prioritization. I worked closely with an engineering manager and 4 engineers to ensure constraints were managed, technical feasibility was scoped, and interoperability was possible. I worked with a content strategist and customer support on language and communication.
I was responsible for designing the user experience to migrate users over to our new bank connection provider. This would reduce transaction import errors and allow users to connect their bank once, and use it across all products across the ecosystem. I created prototypes and conducted user research and testing to deliver this experience to users.
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Get in touch with me at [email protected]
Bitbuy 2021 - 2022
In order to meet compliance regulations as a money services business, Bitbuy had to comply with Travel Rule and improve onboarding.
I was the product design lead responsible for understanding requirements, collaborating with stakeholders such as the Anti-Money Laundering Compliance lead, and implementing a solution to satisfy auditors.
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Get in touch with me at [email protected]
Bitbuy 2021 - 2022
